effective-customer-communication

Successful Customer Communication

Successful Customer Communication – Everytime !!! We often have customers choosing other vendors, or disengage with us or complain that they aren’t comfortable ! When we see through different use cases or important aspects of customer communication, it is actually a simple combination of science and interpersonal skills which help us build healthy customer relationships. […]
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How to conduct Effective Meetings?

How to conduct Effective Meetings? How to make sure that the meetings are conducted exactly the way you think, and get the desired output from it? Plan your meeting !! Any strategic meeting is generally less effective if its for more than 20 min & transactional meetings can go upto 40 minutes. It is important […]
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Improve the R.A.M of your Business – Part 2

Improve the R.A.M of your Business – Part 2 We spoke about the importance of review mechanism in Business. It can have a great deal of influence in optimizing our processes. Today we want to discuss about the next step after review is to analyse. Analysing is a process where we try to put mathematics […]
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Imporove the RAM of your Business

Improve the R.A.M of your Business !!

Improve the R.A.M of your Business – Part 1 The continues process of Business Transformation should have a thumb rule, to make sure we stay upto speed and keep the Business and employees safe from internal & external Business risks. The Review (R) the first tool which helps and makes sure there are enough signals […]
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Intent & Purpose is more important than credentials !!

Intent & Purpose is more important than credentials !! Aligning with the purpose or the intent of the Organization or the objective, plays a very important role in one’s approach and quality of delivery. This stands true at any level of interaction between parties, be it a conversation between 2 countries or between a customer and […]
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How does Zoho helps in increasing Business Insights?

How does ZOHO help in increasing Business Insights? It is important to understand the different elements / contribution which effects the profitability of a Business. Factors like Turn Around Time, Discount, Customer type, Customer culture, Buying behavior etc. becomes very important while engaging with one interval factors like Project Goal, Accomplishment, Challenges, Mitigations, Understanding customer’s […]
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The ZOHO’s way to Business Process Transformation

The ZOHO’s way to Business Process Transformation Business Transformation is often seen as a Big step, risky and costly preposition. Hence it is ignored as an activity done only by large organizations which have the power of people, resources and technology.  It is transformation process for the thought process as well. What we need to understand […]
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The Key Secret to Account Management in Business

The Key Secret to Account Management in Business Entrepreneurs should look at Business as starting a new relationship with every customer. No matter what the products and services are, setting the right expectation about the company, its values and how their products or services reflect that is very important from a value perspective. This is […]
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